Take the Ring Quiz

After you place your order, we begin sourcing your diamond and creating a 3D CAD model of your ring.

You'll receive renders for approval, and we'll refine them until everything is exactly how you want it.

Once approved, production begins.

Yes. Every ring is custom made from scratch based on your specifications. We do not carry pre-made inventory.

Yes—changes can be made during the design (CAD) stage.

Once the design is approved and production begins, no further changes can be made.

Production typically takes 2–3 weeks after final CAD approval. Diamond sourcing and design review take place before this production window.

Express transit begins after dispatch and varies by destination. Contact us before ordering to confirm a required delivery date or pickup appointment.

In some cases, yes. Contact us before ordering and we'll confirm if your timeline can be accommodated.

Yes. You'll receive updates during key stages, including CAD design approval and completion.

Yes. We offer lab-grown and natural diamonds. Your quote and diamond documentation identify which type you have selected.

Yes. Center stones come with certification from labs such as IGI or GIA.

We offer 14K gold, 18K gold, and platinum.

Every ring is custom, so pricing varies depending on the diamond and design.

Our model allows us to offer significantly better value compared to traditional retail.

We accept major payment methods including secure online checkout options.

Yes. Our Downpay option lets you begin with a 10% deposit instead of paying the full price upfront.

1. Choose your ring and options, then select 10% Deposit on the product page.
2. Pay 10% of your final configured price at checkout.
3. The remaining 90% is due before your finished piece is released. Your order will show the deposit paid and the balance remaining.

For example, a $5,000 configured ring starts with a $500 deposit, with $4,500 remaining. You can also choose Pay in Full. Please review our cancellation and refund policies before ordering.

Other installment options may be available at checkout depending on your location and eligibility.

We ship across the United States and internationally.

Yes. All orders are fully insured and require a signature upon delivery.

Yes. We offer private, appointment-only pickups at select locations.

Because each ring is custom made, all sales are final once production begins.

Your ring is backed by our limited lifetime care commitment, covering routine maintenance to preserve its condition over time.

• Maintenance & Servicing — Includes resizing, polishing, scratch removal, and professional cleanings, performed as needed and within reasonable wear.
• Stone Security Guarantee — For rings with pavé, halo, or accent stones, we will replace any small stone loss at no cost, subject to normal wear and proper care.
• Ongoing Inspections Required — To maintain warranty coverage, your ring must be inspected every 6–12 months, either in person or via a virtual inspection. This allows us to identify and address any wear or structural issues early.
• Coverage Conditions — All warranty services are provided at our discretion and apply to reasonable wear and tear only. Damage resulting from misuse, impact, neglect, or failure to complete routine inspections may not be covered.

Accent stones (such as pavé or hidden halo stones) are covered under normal wear with routine maintenance.

We recommend getting sized locally before ordering.

If needed, we offer resizing after delivery.

Yes—standard resizing is included as part of our lifetime care.

Every order includes:

• IGI or GIA certification for the center diamond, where applicable
• Detailed invoice
• Third-party appraisal for insurance

Yes. We provide final photos/videos of your completed ring before shipment.