Your Privacy Choices
Ordering & Process
After you place your order, we begin sourcing your diamond and creating a 3D CAD model of your ring.
You'll receive renders for approval, and we'll refine them until everything is exactly how you want it.
Once approved, production begins.
Yes. Every ring is custom made from scratch based on your specifications. We do not carry pre-made inventory.
Yes—changes can be made during the design (CAD) stage.
Once the design is approved and production begins, no further changes can be made.
Timeline & Delivery
Production typically takes 2–3 weeks, followed by overnight shipping once complete.
In some cases, yes. Contact us before ordering and we'll confirm if your timeline can be accommodated.
Yes. You'll receive updates during key stages, including CAD design approval and completion.
Diamonds & Materials
Yes. We use lab-grown diamonds, which are chemically and visually identical to natural diamonds.
Yes. Center stones come with certification from labs such as IGI or GIA.
We offer 14K gold, 18K gold, and platinum.
Pricing & Payments
Every ring is custom, so pricing varies depending on the diamond and design.
Our model allows us to offer significantly better value compared to traditional retail.
We accept major payment methods including secure online checkout options.
Yes—installment options may be available at checkout depending on your location and eligibility.
Shipping & Pickup
We ship across the United States and internationally.
Yes. All orders are fully insured and require a signature upon delivery.
Yes. We offer private, appointment-only pickups at select locations.
Returns, Warranty & Support
Because each ring is custom made, all sales are final once production begins.
Yes. We offer lifetime customer care, which includes:
- Complimentary resizing
- Cleaning and polishing
- Maintenance support
Accent stones (such as pavé or hidden halo stones) are covered under normal wear with routine maintenance.
Sizing & Fit
We recommend getting sized locally before ordering.
If needed, we offer resizing after delivery.
Yes—standard resizing is included as part of our lifetime care.
Trust & Authenticity
Every order includes:
- Diamond certification (IGI or GIA)
- Detailed invoice
- Third-party appraisal for insurance
Yes. We provide final photos/videos of your completed ring before shipment.
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.